Delivery
- Delivery within the UK is £15 per order.
- Expect your order in 7-10 working days. In some cases, it may take up to 14 working days for very large orders or custom wallpapers.
- Delivery times are estimates.
- We're not responsible for delays beyond our control. This includes strikes, natural disasters, and so on.
- Inspect the package! Let us know immediately if there's any visible damage to the packaging. We can only offer refunds or replacements for damaged goods if the courier is notified upon delivery. Keep all packaging and damage records for our insurance claim.
- Check your wallpaper carefully. We have a quality control process, but sometimes defects can slip through. Examine your order for any printing issues right away.
- Handle with care! We can't offer refunds for scratched or marked wallpapers.
- Follow the installation guide! We can't be held responsible for incorrect installation.
Returns
We want you to be happy with your Vistadigital purchase! In the unlikely event there's an issue with your order, we'll provide a refund or replacement as soon as possible. However, there are a few things to keep in mind:
- Custom made products can't be changed once printed. Double check your wall dimensions before you order, as we can't offer refunds for incorrect measurements.
- Our wallpapers are made to order, so we can't accept returns unless there's a fault with the product.
- Once your order is confirmed, we can't make any changes to it.
- If your wallpaper arrives damaged or missing, we'll investigate with the courier company before issuing a refund.